Support

Frequently Asked Questions

Find answers to common questions about ordering, shipping, and returns.

How can I track my order?

After dispatch, we send a tracking link by email. You can also review order status in your account page.

Can I change or cancel an order?

If fulfillment has not started, support can assist with updates or cancellation. Contact us at thaaj313@gmail.com as soon as possible.

How do returns work?

All sales are final. If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos and a full unboxing video. See the Returns page for full policy details.

How should I choose my size?

Use our Size Guide and compare measurements with a garment you already own. If you are between sizes, we recommend choosing the larger size for a comfortable fit.

Still need help?

Contact our support team

Reach us at thaaj313@gmail.com and we will get back to you as soon as possible.