Support

Returns & Refunds

Please read our returns policy carefully before placing an order.

At THAAJ, all sales are final. We do not accept returns or offer refunds once an order is placed and delivered. Please review your size and order details carefully before purchasing.

Before You Order

Please make sure to:

  • Check the size chart carefully before placing your order
  • Review product details thoroughly before purchasing

Damaged / Incorrect Item

In case you receive a damaged or incorrect product, you must contact us within 48 hours of delivery with:

  • Clear photos of the product
  • Full unboxing video showing the issue

Replacement Review

After verification, we will arrange a replacement if applicable.

Orders without unboxing video proof will not be eligible for claims.